Support

Use any App Store button on the site to open the live Caltra AI listing and download it through Apple.

Caltra AI helps you scan meals and products, track calories and macros, log supplements and hydration, receive AI-powered guidance, join communities, and share selected progress through team features.

You can log in on the website with the same email and password as the app, or use Sign in with Apple and the supported email options in the app. For email accounts, use the password-reset option in the app. If you cannot access your account, email support from the address connected to it.

Open Profile → Account in the app and use the account-deletion option, or email suppcaltraai@gmail.com from the address linked to your account. Cancelling or deleting your Caltra AI account does not automatically cancel an App Store subscription.

Manage Caltra AI Premium through your Apple Account or App Store subscription settings. Apple handles billing, cancellation, and refund requests.

Use the report or block controls available from community posts and profiles. For urgent moderation concerns, email support with the account or content details.

No. AI, barcode, recipe, nutrition, supplement, and product results can be incomplete or inaccurate. Check product labels, allergens, ingredients, serving sizes, and professional health advice before relying on important results.

Read the Privacy Policy for details about Supabase accounts and community data, private backend nutrition data, AI processing, product submissions, retention, and deletion.

Yes. Send an email to suppcaltraai@gmail.com.